Refund AirAsia RM 10.00 counter check-in fee.

Starting 22 December 2011, AirAsia is abolishing the RM 10 counter check-in fees for all international flights. This is part of our continuous effort to reduce the cost of travelling for all of our guests in-lieu of the recent passenger service charge hike.

Guest who have pre-paid their counter check-in fees for their international flights from 21 September up to 21 December 2011 may obtain a refund in the form of credit shell through our customer care e-form www.airasia.com/my/en/faqdetailsform.html. Whereas counter check-in fee for domestic flights will remain as it is.


Comment: Personally, i knew it was not a good move to charge customer more. The web check-in could save you RM 10 but it's not being practised at all other destinations. So, eventhough you've web check-in, you'll still need to queue up the 'check-in' line again. :P